Why can’t I log in to the website?

Trouble logging in? Check site, browser, or password.
Written by Miguel
Updated 1 month ago

At Eurotrader, we offer a secure and user-friendly Client Area to ensure seamless access to your trading tools and account management.

If you're having trouble logging in to your Client Area (dashboard), there are a few important things to check to regain access quickly.

First, make sure you're using the correct website based on your registration. Eurotrader operates under three different domains, each tied to a specific regulatory region:

You must log in through the same website where you originally registered. Trying to access the wrong one may prevent you from logging in successfully.

If you’re unsure or forgot your login credentials, click on the “Forgot Password” option on the login page. Follow the instructions provided to reset your password and restore access.

Still facing issues? Try the following steps:

  • Clear your browser’s cookies and cache

  • Try accessing the site using a different browser

These actions often solve problems caused by outdated or stored login data.

If none of these solutions work, please don’t hesitate to contact our customer support team for further assistance!

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