At Eurotrader, customer satisfaction is our top priority. That’s why we prioritize fast and efficient withdrawal processing, ensuring that our clients can access and use their funds as quickly as possible.

However, sometimes minor issues can arise. In the case that a withdrawal request is declined, please check your registered email account for notification.

Possible causes of withdrawal problems include the following:

Issue 1: You tried to withdraw to a third-party account.
Solution: Please withdraw to the bank account or another payment method that belongs to you.

Issue 2: The bank details provided were incorrect.
Solution: Please try again and check the accuracy of the data you entered.

Issue 3: You requested a withdrawal in a different currency of your bank account.
Solution: Please create a new withdrawal request in the currency of your bank account.

Need more details? Our support team is always here to help!