At Eurotrader, customer satisfaction is our top priority. That’s why we prioritize fast and efficient withdrawal processing, ensuring that our clients can access and use their funds as quickly as possible.
Our company, processes fund withdrawals in 24-48 business hours, before 18:00 EET (18:00 EEST during summertime in Europe), and if no additional checking is needed (SOF, documents, etc).
After payment completion in your Dashboard (has Approved status), please allow time for payment systems and banks to process the payment.
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Wire transfers: Within EU and SEPA payments will reach clients within 24/48 working hours
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Wire transfers SWIFT: may take up to 4-5 business days
- Bank card: may take up to 4-5 business days
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Payments to e-wallets: Instant
Please consider that we don't accept third-party transactions, so please use a payment system in which we can confirm that it belongs to you.
You can find information about the status of your withdrawal requests in your Dashboard - transactions - payment history.
All requests are processed in the shortest possible time, but to understand at what stage the request is, please see the status of requests and their meanings below:
1. "Approved" status means that the request is processed successfully and the money was sent out to your account.
2. "Pending" status means that the request is in the process and will be processed soon. Eurotrader processes fund withdrawals from the client’s wallet in 24-48 working hours on business days, weekends, national, and bank holidays will be processed on the next business day.
3. "Declined" statute means that a problem occurred. For a detailed reason, please check your email inbox or contact our customer support.
Need help? Our multilingual support team is here to assist you through Live Chat from our Eurotrader website or via [email protected]
Start trading with Eurotrader today and enjoy a smooth experience!
