My deposit was declined. When will I receive the funds back?

Check refund timelines and alternative payment options if deposit declined
Written by Nikolas Papakonstantinou
Updated 2 months ago

At Eurotrader, we provide multiple payment options to ensure a seamless and secure deposit process. Depositing funds into your Eurotrader account is fast, secure, and hassle-free.

If your deposit was unsuccessful, your funds will be returned based on your payment method:

Credit/Debit card refunds:

✔ Processing time: Up to 10 working days
✔ Reason for delay: Banking networks and card processors set the timeframe
✔ How it appears: Look for “Eurotrader Refund” on your statement

Bank Transfer refunds:

✔ Processing time: Usually within 5 working days
✔ Variations: Timeframes depend on your bank and country
✔ International transfers: May take slightly longer

What to do while waiting:

🔹 Check your bank/card account for the pending refund
🔹 Contact Eurotrader support for updates on your refund status
🔹 Explore alternative deposit methods in your Eurotrader dashboard

Still haven’t received your refund?

If your funds aren’t returned within the expected timeframe:
✔ Contact your bank or card issuer for specific details
✔ Reach out to Eurotrader support with your transaction ID for assistance

Want to try depositing again?

We offer multiple secure and fast payment options to fund your trading account. Visit our Deposits Page to check available methods in your region.

Need more details? Our support team is always here to help!

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